Delivery policy

Shipping Methods

  1. In-Store Pickup (Mariaida Home Showroom):

    • Address: Mariaida Home Showroom, Avenida D. João IV - Store 612 J, Guimarães, Braga.

    • Deadlines:

      • Stock Items: Ready in 1 to 2 business days.

      • Custom Embroidered Items (including personalized items and bedding): Available within 5 to 21 business days.

      • Headboards: The production of the headboard may take up to 2 and a half months and you will be notified by email when your order is shipped.

    • Note: In case of stock failure, this time may be longer. We will try to be as quick as possible in restocking.

    • Cost: Free.

  2. Shipping by Carriers:

    • MRW: For mainland Portugal and Spain.

    • CTT: For the Portuguese islands.

    • UPS: For the rest of the world.

    • Costs are shown based on weight and destination during checkout.

Orders to destinations outside the European Union may be subject to customs duties and local taxes, set by the authorities of the destination country. These charges are not included in the order value and must be borne by the recipient.


Shipping Costs by Zone

Portugal - Domestic

  • Standard (MRW):

    • 0kg – 1kg: 5,00 €

    • 1.1kg – 3kg: 5,00 €

    • 3.1kg – 5kg: 5,00 €

    • 5.1kg – 10kg: 6,80 €

    • 10.1kg – 15kg: 7,70 €

    • 15.1kg – 20kg: 8,70 €

    • 20.1kg – 25kg: 9,70 €

    • 25.1kg – 30kg: 14,50 €

    • 31kg – 35kg: 30,00 €

    • 36kg – 40kg: 35,00 €

    • 41kg – 150kg: 50,00 €

    • 151kg – 400kg: 80,00 €


Spain

  • Standard (MRW):

    • 0kg – 1kg: 8,50 €

    • 1.1kg – 3kg: 8,50 €

    • 3.1kg – 5kg: 9,30 €

    • 5.1kg – 10kg: 10,90 €

    • 10.1kg – 15kg: 12,10 €

    • 15.1kg – 20kg: 12,10 €

    • 25.1kg – 30kg: 15,50 €

    • 31kg – 35kg: 35,00 €

    • 36kg – 40kg: 40,00 €

    • 41kg – 150kg: 55,00 €

    • 151kg – 400kg: 95,00 €


Islands (Portugal)

  • Standard (CTT):

    • 0kg – 2kg: 9,00 €

    • 2.1kg – 3kg: 10,00 €

    • 3.1kg – 4kg: 17,00 €

    • 4.1kg – 5kg: 19,00 €

    • 5.1kg – 6kg: 21,00 €

    • 6.1kg – 7kg: 23,00 €

    • 7.1kg – 8kg: 24,00 €

    • 8.1kg – 9kg: 26,00 €

    • 9.1kg – 10kg: 28,00 €


Zone 2: Europe (Austria, Belgium, France, Germany, Italy, Luxembourg, Netherlands, Monaco)

  • Shipping in 24-48h according to stock availability:

    • 0kg – 5kg: 28,00 €

  • Standard:

    • 0kg – 3kg: 17,00 €

    • 3.1kg – 5kg: 19,00 €

    • 5.1kg – 7kg: 23,00 €

    • 7.1kg – 9kg: 27,00 €

    • 9.1kg – 10kg: 30,00 €

    • 10.1kg – 15kg: 34,00 €

    • 15.1kg – 20kg: 36,00 €

    • 20.1kg – 26kg: 49,00 €

    • 26.1kg – 32kg: 49,00 €

    • 32.1kg – 38kg: 52,00 €

    • 38.1kg – 150kg: 70,00 €


Zone 3: United Kingdom (Express Saver Gold)

  • Shipping in 24-48h according to stock availability:

    • 0kg – 2kg: 24,00 £

    • 2.1kg – 5kg: 27,00 £

    • 5.1kg – 7kg: 37,00 £

    • 7.1kg – 8kg: 41,00 £

    • 8.1kg – 9kg: 43,00 £

    • 9.1kg – 10kg: 48,00 £


Zone 3: Denmark, Finland, Greece, Ireland, Sweden (Standard Gold)

  • Shipping in 24-48h according to stock availability:

    • 0kg – 2kg: 17,00 €

    • 2.1kg – 5kg: 20,00 €

    • 5.1kg – 7kg: 25,00 €

    • 7.1kg – 8kg: 28,70 €

    • 8.1kg – 9kg: 31,00 €

    • 9.1kg – 10kg: 35,00 €

    • 10.1kg – 15kg: 37,00 €

    • 15.1kg – 20kg: 39,00 €

    • 20.1kg – 26kg: 44,00 €

    • 26.1kg – 32kg: 54,00 €

    • 32.1kg – 38kg: 57,00 €

    • 38.1kg – 150kg: 90,00 €

    • 150.1kg – 400kg: 100,00 €


Zone 402: Cyprus, Malta (Express Saver Gold)

  • Standard:

    • 0kg – 2kg: 33,00 €

    • 2.1kg – 5kg: 38,00 €

    • 5.1kg – 7kg: 58,00 €

    • 7.1kg – 8kg: 64,00 €

    • 8.1kg – 9kg: 72,00 €

    • 9.1kg – 10kg: 83,00 €

    • 10.1kg – 20kg: 135,00 €


Zone 41: Bulgaria, Croatia, Czech Republic, Estonia, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Hungary (Standard Gold)

  • Standard:

    • 0kg – 2kg: 22,00 €

    • 2.1kg – 5kg: 25,00 €

    • 5.1kg – 7kg: 31,00 €

    • 7.1kg – 8kg: 35,00 €

    • 8.1kg – 9kg: 36,00 €

    • 9.1kg – 10kg: 41,00 €

    • 10.1kg – 15kg: 47,00 €

    • 15.1kg – 20kg: 51,00 €

    • 20.1kg – 25kg: 54,00 €

    • 25.1kg – 32kg: 59,00 €

    • 32.1kg – 38kg: 62,00 €

    • 38.1kg – 150kg: 135,00 €

    • 150.1kg – 400kg: 195,00 €


Zone 5: Iceland, Andorra, Gibraltar (Express Saver Gold)

  • Standard:

    • 0kg – 3kg: 60,00 €

    • 3.1kg – 5kg: 62,00 €

    • 5.1kg – 10kg: 98,00 €

    • 10.1kg – 15kg: 131,00 €

    • 15.1kg – 20kg: 160,00 €

    • 20.1kg – 30kg: 213,00 €

    • 30.1kg – 40kg: 277,00 €


Zone 5 USA: North America (United States, Canada)

  • Standard:

    • 0kg – 3kg: 49,00 $

    • 3.1kg – 5kg: 70,00 $

    • 5.1kg – 7kg: 103,00 $


Zone 51: Switzerland (Express Saver Gold)

  • Shipping in 24-48h:

    • 0kg – 2kg: 26.00 CHF

    • 2.1kg – 5kg: 31.00 CHF

    • 5.1kg – 7kg: 42.00 CHF

    • 8.1kg – 9kg: 54.00 CHF

    • 9.1kg – 10kg: 58.00 CHF


Zone 51: Norway (Express Saver Gold)

  • Shipping in 24-48h:

    • 0kg – 2kg: 27,00 €

    • 2.1kg – 5kg: 33,00 €

    • 5.1kg – 7kg: 45,00 €

    • 7.1kg – 8kg: 50,00 €

    • 8.1kg – 9kg: 55,00 €

    • 9.1kg – 10kg: 62,00 €

    • 10.1kg – 20kg: 105,00 €


Zone 6: Canada (Express Saver Gold)

  • Shipping in 24-48h:

    • 0kg – 2kg: 41,00 $

    • 2.1kg – 5kg: 48,00 $

    • 5.1kg – 7kg: 65,00 $

    • 7.1kg – 8kg: 74,00 $

    • 8.1kg – 9kg: 80,00 $

    • 9.1kg – 10kg: 92,00 $


Zone 7: Turkey, Algeria, North Macedonia, Brazil, Albania, Bosnia and Herzegovina, Kosovo, Kazakhstan, Montenegro, Morocco, Mozambique, Serbia, Moldova, Kyrgyzstan (Express Saver Gold)

  • Shipping in 24-48h:

    • 0kg – 2kg: 38,00 €

    • 2.1kg – 5kg: 48,00 €

    • 5.1kg – 7kg: 73,00 €

    • 7.1kg – 8kg: 83,00 €

    • 8.1kg – 9kg: 95,00 €

    • 9.1kg – 10kg: 110,00 €

    • 10.1kg – 20kg: 197,00 €


Zone 8: South Africa, Mexico, Chile, Australia, Saudi Arabia, China, United Arab Emirates, Philippines, Hong Kong, SAR China, Indonesia, Israel, Japan, Singapore, Thailand, Taiwan, Tunisia, Cape Verde, Egypt, Gabon, Mauritania, Nigeria, Cameroon, Senegal, Argentina, Peru, Venezuela, New Zealand, South Korea, Iraq, Jordan, Malaysia (Express Saver Gold)

  • Shipping in 24-48h:

    • 0kg – 2kg: 39,00 €

    • 2.1kg – 5kg: 48,00 €

    • 5.1kg – 7kg: 73,00 €

    • 7.1kg – 8kg: 85,00 €

    • 9.1kg – 10kg: 113,00 €


Zone 9: Panama, Armenia, Qatar, Macau, SAR China, Pakistan, Vietnam, Kuwait, Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Costa Rica, Curaçao, Grenada, Angola, Benin, Botswana, Burkina Faso, Burundi, Bolivia, Afghanistan, Azerbaijan, Bangladesh, Brunei, Chad, Comoros, Congo-Brazzaville, Congo-Kinshasa, Djibouti, El Salvador, Colombia, Cambodia, Eritrea, Ethiopia, Gambia, Ghana, Guadeloupe, Guatemala, Ecuador, Guyana, Georgia, Guinea, Lesotho, Liberia, Haiti, Honduras, Cayman Islands, Jamaica, French Guiana, Laos, Madagascar, Mali, Mauritius, Namibia, Martinique, Nicaragua, New Caledonia, Maldives, Mongolia, Nepal, Oman, Central African Republic, Kenya, Paraguay, Réunion, Rwanda, Dominican Republic, Saint Lucia, Saint Barthelemy, Zambia, Zimbabwe, Yemen, Suriname, Uruguay, Sri Lanka (Express Saver Gold)

  • Shipping in 24-48h:

    • 0kg – 2kg: 41,00 €

    • 2.1kg – 5kg: 50,00 €

    • 5.1kg – 7kg: 76,00 €

    • 7.1kg – 8kg: 88,00 €

    • 8.1kg – 9kg: 100,00 €

    • 9.1kg – 10kg: 116,00 €

    • 10.1kg – 20kg: 208,00 €


Processing and Delivery

  • We ship orders after payment validation.

  • The tracking code will be sent according to the chosen shipping method:

    • MRW: Tracking code sent via SMS.

    • UPS: Tracking code sent via email.

    • CTT: Tracking code sent via WhatsApp or email.

  • Delivery times vary depending on the selected shipping method and destination location.