Privacy and Cookies Policy

This Privacy and Cookies Policy aims to explain how Mariaida collects, stores, and processes your personal data and other data that may be collected for statistical analysis purposes.

 

Prados Têxtil, Lda, headquartered at Av. D. João IV – Quinta do Campo – 4810-531 Guimarães, NIF 517159066, is responsible for the website www.mariaida-home.com, and commits to ensuring the privacy and protection of the personal data of customers and visitors, following all applicable legal and regulatory standards.

 

Mariaida reserves the right to update and periodically change its Privacy and Cookies Policy to reflect any modifications in how our clients' personal data is processed or in legal terms. The most recent and current version of the Privacy and Cookies Policy will be displayed on Mariaida, and it is advisable to check it periodically to verify any updates or changes.

 

PRINCIPLES GUIDELINES

 

The main objective of this policy is to consolidate the relationship of trust and closeness between Mariaida and its respective clients. It also aims to demonstrate transparency in the handling of collected data and to inform all clients of their rights and how they can exercise them as data subjects.

 

BASE LEGAL

 

Mariaida operates in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), and applicable data protection legislation, in all processes involving the processing of personal data.

 

According to the GDPR Agreement, personal data is defined as: "Any information relating to an identified or identifiable natural person ("data subject"); a an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or one or more specific physical factors, physiological, identity genetic, mental, economic, cultural or social of this person natural.”

 

 

PROTECTION OF DATA

 

We use various measures aimed at ensuring the security of the collected information, the protection of the data personal collected, prevent the use, alteration or access improper, the disclosure, the loss or destruction no authorized.

How holder of the data, the customer has right the know which the data collected e stored, as well as to change them in the customer area and request from the store their export or deletion.

 

THE DATA THAT ARE COLLECTED

 

  1. Registration of customer or purchase

During registration or purchase at Mariaida, the following data are collected: email, name, address, postal code, city, phone and tax ID number (NIF). The data collected through the customer's purchase process will be processed automatically and are intended for order processing such as shipping orders or issuing invoices.

 

  1. Newsletter

When subscribing to the Mariaida Newsletter, the following data is collected: name and e-mail.

 

  1. Form of contact

 

 Mariaida may also request personal data in contact forms, namely, name, email and other information that the visitor provides to us.

 

  1. Navigation no Mariaida,

 

Data related to browsing the store are also always collected. Examples of this type of data are device and browser information, network e address of IP.

 

PURPOSE WITH THAT THE DATA COLLECTED

 

Personal data is collected and processed for the purpose of fulfilling the objectives of a follow indicated:

 

Provision of service:

 

    • Compliance of the obligations tax;
    • Shipping of orders;
    • Processing of orders;
    • Billing;
    • Problem resolution such as cancellation, product returns or reimbursement of value of the products and/or service of agreement with the law in in force;
    • Support to client: clarification of questions about products, the operation of

    Mariaida or any other issue requested by the client;

    Marketing Direct (e.g. e-mail marketing):

     

    So that the customer is updated on order statuses or any news at Mariaida, we can send emails and/or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information about the processing of registered orders.

     

    For marketing purposes, at Mariaida we may consider and use certain data such as viewed products, products in wishlist or left in the abandoned cart.

     

    Marketing communications are made after and with the prior consent of the customer.

     

    In any case, Mariaida seeks to ensure that the information and data collected and used are appropriate for the described purposes and do not constitute an invasion of the customer's privacy.

     

    WHEN WE COLLECT THE DATA?

     

    Data is collected when there is a customer registration at Mariaida, subscription to the newsletter, filling out the contact form, placing an order, or during navigation in the store.

     

    WHICH ARE THE YOUR RIGHTS AND HOW CAN EXERCISE THEM?

     

    The holder of data personal has right, the any moment, the request the access, rectification, opposition, export and/or deletion, as well as the right not to be subject the decisions automated.

     

    The client may exercise any of these rights with Mariaida by submitting a request sent to the following address geral@mariaida-home.com. The client may also file a complaint with the National Data Protection Commission (CNPD).

     

    RETENTION OF DATA

     

    Mariaida is required to retain information for tax and audit purposes in accordance with the law in force.

     

    Prados Têxtil, Lda keeps your data for 12 months due to specific requirements and practices inherent to Mariaida and its sector of activity, or until the client requests that the data be deleted from the database.

     

    The holder can, the any moment, request to access, rectify or delete the their data personal to send a email to geral@mariaida-home.com.

    If the customer registers on Mariaida, they can check, edit, or delete their personal information at any time from the customer area on Mariaida.

     

    At the customer's request, Mariaida may change certain customer data associated with registered orders.

     

    SHARE OF DATA

     

    Mariaida does not transfer or sell any type of personal data to any entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the due consent of the owner.

     

    Any third party with whom the customer's data may be shared is obliged to use it exclusively as a way to ensure the proper functioning of their service on behalf of Mariaida.

     

    Mariaida may still disclose personally identifiable information under special circumstances, such as in compliance with court orders that require it or when certain actions violate the Terms and Conditions of the business.

     

    COOKIES

     

    Mariaida uses cookies on the site. The cookies used do not collect information that identifies the visitor, but rather about how they interact with the store's website. The data collected is used for statistical purposes, provision, and improvement of the service and the user experience.

     

    THAT TYPES OF COOKIES ARE USED?

     

    Analytical Cookies: are used for the purpose of creating and analyzing statistics, in order to improve the operation of the website, without ever collecting personal information.

    Functionality Cookies: They store the user's preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time the user visits.

    Third-Party Cookies: These cookies are created by third-party services, such as Google, Youtube, Facebook, among others. They can be used to show you advertising related to your actions on the website.

    For any other question related to the protection of your personal data or about the cookies used can contact us through of address following: geral@mariaida-home.com.